Faculty

A rich and lively student-teacher interaction is at the heart of SPJIMR's success. Our faculty members are known to be great teachers, who can bring alive the subject, encourage critical thinking and offer a wider, holistic perspective that is critical in today's complex business environment.

Our faculty members are drawn from academia, industry, government sector and non-profits. Collectively, they bring in a wide range of experience in building and delivering knowledge and skills to prepare participants for leadership roles.

The teaching-learning process at SPJIMR is vastly enriched by a series of non-classroom initiatives through which our faculty help build among participants the right attitudes to enable them lead with purpose, meaning and with an idea of service to society.

The average experience of the core faculty is over 18 years, with several who have come to academics after years of experience as practitioners. In addition, we have around 20 adjunct faculty and several more visiting faculty who engage with participants of various courses.

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Overview

Keith C. D'Souza

Honorary Visiting Faculty

Organisation & Leadership Studies

keith.dsouza@spjimr.org

Areas of experience

Academic teaching in the areas of Organizational Behaviour, Human Resource Development, and Organization Development
Consulting and research in Organizational Behaviour and Human Resource Development
Academic Administration
Management practice in the areas of HRD and OD

Education

Fellow (Doctorate) in Management with specialization in Organizational Behaviour, Indian Institute of Management, Ahmedabad, 1988
Masters (PGDIR & PM) in Personnel Management and Industrial Relations XLRI Jamshedpur, 1978
B.A. (History, Economics, Political Science), Mysore University, 1976

Employment reference

Thirty-eight years of experience covering academic teaching and administration, research, and consulting in management and human resource development, and management level employment in the corporate sector, in the following positions (in reverse chronological order)

Professor of Organizational Behavior and HRM, People and Performance Area, SPJIMR (2007 to date)
Director – Human Touch HR and OD Services (2005-2007)
Vice-President – Organization Development, Wockhardt Limited (2003-2005)
Director – Organization Effectiveness, Pfizer Limited (2005-2007)
Chief Human Resources Officer, Epicenter Technologies Limited (2003)
Associate Vice-President (Human Resources), Ion Exchange India Limited (1998-2003)
Head of HR, DHL Worldwide Express, India (1997-1998)
Faculty Member (Associate Professor and then Professor of Organizational Behaviour) and Dean-Academics, XLRI Institute of Management (1986-1997)
Executive Director, Academy of Human Resource Development, Ahmedabad, on deputation from XLRI (1992-1994)

Experience

Keith C. D'Souza

Honorary Visiting Faculty

Organisation & Leadership Studies

keith.dsouza@spjimr.org

Positions held

National Secretary, National HRD Network
National Treasurer, National HRD Network
Member, Governing Board, and Academic Council, Academy of Human Resource Development
Coordinator, L&T Centre for Human Resource Development, XLRI
Coordinator (Head), Organizational Behaviour Department, XLRI
Member, Editorial Board of the HRD Newsletter, and of Management and Labour Studies

Experience as a Faculty member

Full-time faculty in the People and Performance (OB-HR) Area, SPJIMR, Mumbai, since 2010
International Adjunct Professor (OB-HR), SPJIMR, Mumbai 2007-2010
Visiting Professor at the SP Jain Centre of Management at Dubai and Singapore, 2007-2015
Full-time faculty in the Organizational Behavior Area, XLRI Jamshedpur, 1981-1996
Visiting Professor in the OB Area at: BK School of Management, Ahmedabad; Xavier Institute of Management, Bhubaneswar; Academy of HRD, Ahmedabad; Xavier Institute of Management and Research, Mumbai; and for the Joint Doctoral Programme in Management of NMIMS-XIME-TAPMI.

Experience in HR and Organisation Development consulting

Undertook and was involved with a number of consulting assignments relating to HRD and Organization Development in a variety of organizations over the last more than 38 years.

Major consulting assignments handled:

HRD climate surveys for EID Parry and Reliance Industries
HR audits of the Aditya Birla Group companies such as Grasim, Rajashree Syntex, and Jayashree Textiles
HRD strategy development for the Trivandrum Regional Cooperative Milk Union and for Indian Immunologicals
Executive selection for NDDB
Performance appraisal system development for State Bank of Indore
HRD interventions in the GIC Group companies
Organizational review of St. John’s Medical College and Hospital, Bangalore
Organizational assessment of Mercy Hospital, Jamshedpur
Organizational culture assessment of Mahindra Holidays and Resorts
Organization Development in the State Bank of India, Ahmedabad LHO
Competency Assessment System for Intelenet Global
Leadership Assessment Centre for LIC senior managers
Leadership Development for Intelenet Global
Vision workshops and Cultural Integration workshops for the Wockhardt chain of hospitals across India
Managerial Development workshops for Deepak Fertilisers and Chemicals
Performance Management Workshops for the Taj Group of Hotels and for Crompton Greaves Limited
Coaching for Performance intervention in Sanofi Aventis
Competency and Performance Assessment of Top Management of Eisai Pharmaceuticals
Development of the MHRM Programme of the Society for Human Resource Management
Organizational Development for Child Fund International
Organization Development and Change Management Intervention for CMS Computer Systems

Experience in Management Development

Developed and conducted a number of management development programmes in the areas of behavioral science, organizational behavior, organization development, and general management, for a large number of business and non-business organizations, including training programmes for the Indian Administrative Service and the Indian Police Service.
Developed and conducted every year consecutively for 11 years at XLRI for managers from various companies, one-week MDPs on Human Resource Development, Transactional Analysis for Managerial Effectiveness (co-conducted with Fr. T.A. Mathias SJ), and Personal Growth Lab for Executives (co-facilitated with Fr. John Prabhu, SJ.)
Developed and conducted in-company programmes for a companies such as Tata Steel, Telco, Tinplate Company, NICCO, HAL, HCL, Infar India, Godrej Soaps, Coal India, NDDB, SAIL, Taj Hotels, Air India, American Express, GIC group companies, State Bank of India, L&T, HPCL, GlaxoSmithKline, Sanofi Aventis, etc.
Handled sessions on various topics in HRD and Behavioral Science in various other MDPs at XLRI open to managers from different companies.
On behalf of the National HRD Network and Academy of HRD, developed and conducted the annual HRD Facilitator’s Programme for five years consecutively.
Certified by Pfizer Inc., New York, as a trainer for the Pfizer Leading Edge leadership development program, and by the Ken Blanchard Associates as a trainer in Situational Leadership.

Areas of training/management development: Self-awareness, Personal Development, Interpersonal Effectiveness, Communication, Transactional Analysis, Team Building and Team Effectiveness, Inter-group Relations, Conflict Management, Organization Development, Human Resource Development, HR and OD Facilitation Skills, Organization Culture, Organization Change, Sensitivity Training, Performance Management, Counseling, Leadership Effectiveness, Training for Trainers, etc.

Research & Publications

Keith C. D'Souza

Honorary Visiting Faculty

Organisation & Leadership Studies

keith.dsouza@spjimr.org

Articles

“ Literature Survey on Career Choices of Successors In Family Businesses In India”, coauthor with Rajiv Agarwal and Arya Kumar. “Journal of Applied Management and Investments, 5(1), 2016, pp 1-19.
“Successors in Indian Business Families: A DemographAppeic Sample Study”, coauthor with Rajiv Agarwal and Arya Kumar, Journal of Applied Management and Investments, 4(4), 2015, pp 201-208.
“A Study Of The Factors Influencing Successors’ Choices In Indian Family-Managed Businesses”, coauthor with Rajiv Agarwal, and Arya Kumar, Journal of Applied Management and Investments, 4(3), 2015, pp 128-136.
“Managerial Work Values of Aspiring Gen Y Managers”, coauthor with Ravindra Dey, International Journal of Management Development and Training, 1(1), March 2014, pp 118-133.
“Demographic Profiling of the Locus of Control of Employees: Evidence from India” (co-author with Upasna Agarwal and Usha Chavali, Management and Labour Studies, 38(4), 2013, 335-356.
“Organization Structure and Innovation” (coauthor with Anjan Bhowmick), National HRD Network Journal, 5(2), April 2012, pp 25-31.
“Transformational Leadership: The Link between P-O Fit, Psychological Contract & Signature Experiences” (co-author with Upasana Aggarwal), Indian Journal of Industrial Relations, 47(3), pp 485-497, 2012.
“Challenges for HR in Call Centers” Financial Express, Bombay (May 2003).
“Participative Decision-Making: An Empirical Analysis”, (coauthor with Ranu Singh), Management and Labor Studies 22 (2), 1998, pp 106-113 (1998).
“Enabling Organizations for Human Development: HRD in the Voluntary Sector” NGO-OD Bulletin (1995).
“Responding to Globalization” HRD Newsletter 9 (1&2) pp 3 (1993).
“Laboratory Training and the India Syndrome” HRD Newsletter 9(1 & 2) pp 22-23 & 28 (1993).
“Training for Self-Development” Growth 21 (1) pp 21-24 (1993).
“Intergroup Harmony: An Agenda for HRD” HRD Newsletter 8(4), 1992, pp 3 & 19 (1992).
“Towards Socially Relevant HRD” HRD Newsletter 8(3) pp 2 & 23 (1992).
“New Directions in HRD” HRD Newsletter 7(4) pp 2 (1992).
“Attitudes and Perceptions of Prospective Managers about HRD: Implications for Career Choice” (co-author with Sumita Dutta), HRD Newsletter 8(3) pp 5-7 (1992).
“Building Management Capabilities of Voluntary Organizations in Development” Management and Labor Studies 17(4) pp 183-192 (1992).
“The Great Placement Bazaar” Business India (April 1990).
“Blind in India: Challenge and Promise” (coauthor with Hari Das), Udayam, (Canada), 2(1) pp 15-18 (1989).
“Issues in OB and HRD: Indian and Western Perspectives” HRD Newsletter 5(2-3) pp 3-8 (1989).
“Value Issues in Organization Development” (co-author with N Khosla & N Srinath), HRD Newsletter, 5(2-3) pp 16-18 (1989).
“New Challenges in Organization Development” K-Man 1(2) pp 37-40 (1988).
“A Critical Look at Training in Industry” Indian Journal of Training and Development16(1) pp 12-15(1986).
“Organizations as Agents of Social Change” Vikalpa, 9(3) pp 233-257 (1984).
“QWL: An Evolutionary Perspective” Abhigyan pp 1-15 (1984).

Chapters in Edited Books:

“OD Values in Family Owned Business in India.” Coauthor with Ravindra Dey and Sheba Mathew. In T.V. Rao and Anil Khandelwal (eds.): HRD, OD, and Institution Building: Essays in Memory of Udai Pareek. New Delhi: Sage, 2016.
“Some Issues Relating to the Structuring of the HRD Function in Indian Organizations,” in T.V. Rao et al (eds) : Alternative Approaches and Strategies of Human Resource Development, Jaipur : Rawat Publications, 1988.
“Role of HRD for Workers in the New Context ,” (coauthor with Rakesh Kumar) in T.V. Rao et al (eds): HRD in the New Economic Environment, New Delhi : Tata McGraw Hill, 1994, 309 – 313.
“Development of HRD Professionals through Distance Education” (coauthor with T.V. Rao and Mini Nath), 1992
“Organizational Assessment, “ in D. Sarupriya, T.V. Rao and P. Sethummadhavan (eds) : Measuring Organizational Climate, Hyderabad : Academy of HRD, 1996.
“Organization Development : An Introduction,” in S. Ramnarayan, T.V. Rao and Kuldeep Singh : OD Interventions and Strategies, New Delhi : Response Books, 1998.

Cases (published):

“AGV: Crisis at the Top”. Coauthored with Rajiv Agarwal and Arun Jacob Kumbluvelil. Ivey Publishing, 2014 (One of the ten top selling cases worldwide, as on July 28, 2016)

Cases (unpublished):

“Shankar: A Case Study in Personal Growth”
“The Blind Men’s Association of Ahmadabad” (coauthor with Hari Das)
“The Case of the Peeved Professor”
“Upstart Technologies Private Limited”
“Nascent Technologies”

Books / Reports:

Asian Seminar on Rural Development : Evaluation of the Indian Experience (co-editor with M.L. Dantwala and Ranjit Gupta), Oxford and IBH, New Delhi, 1986
Human Resource Development (Vol 1-4) (coauthor with Udai Pareek and T.V. Rao), Course Material - School of Management Studies, Indira Gandhi National Open University, 1990
Repositioning HRD: The Contemporary Issues (coeditor with G Venkataswamy, S Bannerjea & P Ramachandran). National HRD Network, Calcutta, 1995
Education and Training for the Informal Sector, (co-author with Osei Boeh-Ocansey, Graciela Messina, and Henry Oketch), Overseas Development Administration of the Government of UK, 1995
Empowering Workers through HRD (coeditor with G Upadhyaya & R Kumar). Allied Publishers, New Delhi, 1997

Conference Papers Presented:

“A Comparative Analysis of the Behavioral Profiles of Operations Versus Non-Operations Management Professionals “ (with Sheba Mathew). Presentation at SPJIMR-POMS India Chapter Conference on Big-Data Analytics for Optimizing Supply Chains, S.P. Jain Institute of Management and Research, July 30, 2016
“Leadership Styles of Leader Role Models of Gen Y Prospective Managers Studying in B-Schools” (with Ravindra Dey). Paper presented at the 8th Doctoral Thesis Conference, IBS, Hyderabad, April 23, 2015
“Relevance and Practice of Traditional OD Values In A Globalizing Business Environment” (with Ravindra Dey). International Conference on: Globalization: The Way Ahead, Xavier Institute of Management and Research, Mumbai, March 21, 2013.
“Profiling the Locus of Control for Different Groups of Employees: Evidence from India” (with Upasna Aggarwal and Usha Chavali. 12th International HRM Conference, “Dream, Discover, Dare: Innovations in the Global Village: Role of International HRM", MDI Gurgaon, December 10-13, 2012.
“Role of HRD for Workers in the New Context” (with Rakesh Kumar). National Conference on ‘HRD for Workers’, Bhilai Steel Plant, SAIL 1994.
“HRD in the Emerging Industrial Context” . Round table Conference on ‘HRD in the Emerging Industrial Context’, Academy of Human Resource Development, Madras, November 1993.
“Education and Training Needs of the Informal Sector in India”, Overseas Development Agency, London, Edinburgh & Turin, November 1993.
“Some Issues Relating to the Structuring of the HRD Function in Indian Organizations” National HRD Network Conference on Alternative Approaches and Strategies of HRD, Chennai, 1987.

Doctoral Theses Guided:

Anjan Bhowmick: Examining the Relationship between Organization Structure and Innovation: A Study of Indian Corporations. (Jointly guided with Upasna Agarwal), Academy of HRD, 2015.
Madhavi Mehta: A Study of Professional Values, Value Conflict and Coping Mechanisms of HRD professionals in India. XLRI-AHRD, December 2002.
Ramachandran, S. : A Study of the Congruence between Individual Values and Perceived Organizational Values, and its Impact on Commitment to the Organization. XLRI-AHRD, March 2003.
Anuradha Challu: An Assessment of the Role of HR in the Indian Corporate Sector. XLRI-AHRD, December 2004.

Doctoral Theses Guidance in Process:

Rajiv Agarwal: Factors Influencing Career Choices of Successors in Family-Managed Businesses. (Co-guide with Dr. Arya Kumar). Doctoral Thesis under completion at Birla Institute of Technology and Sciences, Pilani.
Ravindra Dey: Impact of Personal Values and Emotional Intelligence on Leadership Effectiveness of Gen Y Students in B-Schools. Doctoral Thesis under completion at Academy of Human Resource Development, Ahmedabad.
Shweta Maheshwari: Role of Internal Communication and Training and Development Practices in Implementing Change. (Member-Thesis Advisory Committee with Veena Vohra and Preeti Rawat). Doctoral Thesis under completion at SVKM’s NMIMS University, Mumbai.

Editorial Activities:

Editorial Board, and past Editor (1988-96), HRD Newsletter
Member, Editorial Board, Management and Labour Studies(1988-92)

Additional Information

Keith C. D'Souza

Honorary Visiting Faculty

Organisation & Leadership Studies

keith.dsouza@spjimr.org

Other professional highlights

Founder member of the National HRD Network, India
Along with Dr. T.V. Rao, developed the Diploma Program in HRD and later, the XLRI-AHRD doctoral level Fellow Program in HRD. Coordinated the FPHRD program for two years until I left XLRI in 1997
Member of the expert committee to develop course material on HRD for the Indira Gandhi National Open
University, New Delhi
Member of an expert panel appointed by the Overseas Development Agency of the Government of U.K. to work on a project on Education and Training for Self Employment, in collaboration with the Universities of London and Edinburg, in 1993
International observer in an expert consultation workshop on Employment Oriented Education and Training at the ILO International Training Centre in Turin, in 1993
USIS international visitor to the USA in 1996 on a U.S. Government sponsored project on Workforce Training
Thesis guide and advisor for master’s and doctoral level theses in the areas of Organizational Behaviour and HRD at XLRI, the Academy of HRD (India), and SP Jain Institute of Management and Research, Mumbai.

Memberships (of professional and academic bodies/forums)